Questions are pertinent and essential during the qualifying phase of a sales presentation, however, questions are still valuable tools during all phases of the selling process.
Paul Johnson worked hard to grow his business. In the 20 years since he took over the Carpet One Floor & Home in Tulsa, Okla., he has built the company into a local powerhouse with six locations, raised a family, and become an integral part of his community.
Forty-five years ago, Chuck Wien earned his degree at Ohio State University and did what many of his generation did: He joined his father in what was then a five-year-old family business, Marshall Carpet in Mayfield Heights, Ohio.