One of the best moves Floors and More ever made was a year into the company’s life when its founders Dan and Brenda Billingsley decided to take their tile store from a city address to its current location on Interstate 30, a direct link between Dallas and Memphis, Tenn.
Choosing and installing the correct commercial floor covering can be a detailed and complicated process that necessarily looks beyond aesthetic preference and examines every aspect of the installation, beginning with the substrate and its condition and ending with the required maintenance regimen once the flooring is installed.
Distribution remains a vital part of the floor covering trade, but distributors are facing increased competition from e-commerce sites and retailers who go direct to manufacturers to buy their flooring products.
The Floor Installation Association of North America (FIANA) and International Certified Floorcovering Installers Association (CFI) recently held joint conventions in New Orleans.
Technically proficient and well-organized, the company had evolved from two independent commercial flooring companies—D. S. Baxley of Livermore and Preston-Borg of Milpitas, Calif.
For more than three decades, hockey goalies didn’t wear masks because they weren’t considered tough enough if they did. You have to wonder, what were they thinking?
Connecting with customers is vital to the success of any business. Flooring contractors are no different, but which customers and how? Who do you spend time with—architects, designers, end users or general contractors? What about product manufacturers?
