Engineered Floors Commercial Division, a commercial flooring provider that goes to market under the J+J Flooring and EF Contract brands, launched an e-commerce website designed to provide flooring customers with efficient and immediate service.
Customers will now be able to check inventory, place and monitor orders, and pay invoices online, 24-7. Customers with purchasing accounts simply need to request a username to link their account to the new e-commerce website. The platform includes all J+J Flooring and EF Contract products.
“We developed this e-commerce site in order to provide a fast and convenient service experience for our customers,” said Ricky Harper, senior director of service and support. “Although our account executives and customer service representatives will always remain just a phone call or email away, we realize our customers now expect to do certain aspects of business on a digital platform and at their convenience.”
The platform features tiered access, which means each account could have multiple users with access to areas relevant to their role. The new e-commerce sites can be found at www.efcontractflooring.com/24-7-order-online and www.jjflooringgroup.com/24-7-order-online.
For more information, visit www.engineeredfloors.com.