Upward Flooring earned five customer service awards from Houzz in 2017.

Digital and mobile communications are becoming the norm and the preference. Just as we wouldn't ignore the phone ringing in our showroom or disregard a customer in the doorway, we can't blow off digital messages from consumers.

As social networks amp up their focus on video, there are potential benefits for those of us who create and share accordingly.

Houzz recently released its Q2 2017 Houzz Renovation Barometer.

Surya recently announced that it is holding an Instagram contest for the High Point Market in Atlanta, July 11-18.

Oh, those clever executives at Facebook! They reeled us in and then changed the game.

Capel Rugs licensing partner Cococozy has been named to Forbes magazine’s Top Influencers list.

Shaw Floors marked its 100th flooring query on Houzz with a surprise for one lucky homeowner.

Andrea Hood, sales and project manager at Atkinson Carpet, a commercial flooring contractor in Haverhill, Mass., recently decided to test Instagram for her business.