Guided by this year’s theme, “Own It,” attendees of Carpet One’s summer convention were led through various ways to own the customer experience through all aspects of the sale—online, in store and at home.
Floor Trends sat down with Eric Demaree, president of Carpet One Floor & Home, at the buying group’s summer convention in Salt Lake City to learn more about how the cooperative is helping the independent retailer compete more effectively in the marketplace.
The small Canadian town of Oshawa, Ontario, has brought in big rewards for local Carpet One members, Guy and Michelle Pylypiw, thanks to a strong focus on installation.
Chad Copeland and Steve Wilson grew up together in Sequim, Wash., maintaining their strong friendship as the pair of tradesmen worked together on many job sites—Wilson as a hardwood flooring installer and Copeland lending his carpentry and trim skills.