The Flooring Contractors Association is hosting a webinar on Thursday, September 17, 2020 at 10 CDT / 11 am EDT for ‘Helping Contractors Manage Customer Expectations’ presented by Tim Ellison, Business Development Manager Finished Surfaces with Ardex Americas.

Qualifications: Must be able to do electrical, plumbing, painting and carpentry. Must also be able to read the customers minds, predict the future, be available at a moment’s notice and be finished yesterday. Able to install floor covering, a plus.

Sound familiar? Sarcasm? Or reality? In this presentation, Tim Ellison will discuss how to navigate these concerns. He’ll share his own experiences and those of other contractors working to meet customer expectations while on the job.

Ellison hopes the webinar discussion will informative and interactive, so have your questions ready.

Registration is free to FCICA members. Nonmembers are welcome to join for a fee of $39.95. Registration deadline is Tuesday, September 15, 6 pm CDT. Register here.