Oatey Co., a manufacturer in the plumbing industry, announced the launch of the Swag Store in support of the skilled trades industry. 

Megan Renk, owner of Mosaix Tile, had a rough start when she first began installing tile. These experiences led her to question how her clients viewed her professionally. Here, she offers some insight into how she approaches male and female clients.

Adnan Alhaider opened his first Footprints Floors location in March of 2020 right in the middle of the pandemic. Two years later, he has expanded to four territories in the state and has exceeded $1 million in sales.

Nominations to honor the contributions and impact of retail owners and managers setting the new standard for exemplary customer service will be accepted through December 15.

Meredith Brown brings over nine years of experience in the flooring industry with her and has an extensive background in sales management along with working as a specification specialist and an architecture and design manager.

With Daltile’s ProExchange, customers can check pricing, view product availability, request samples, and be alerted of order status.

We asked questions about the finer points of creating an exceptional experience for customers.