Carpet One Floor & Home store owners and managers recently gathered in Salt Lake City for their annual summer convention.
Posted: Aug. 17, 2017
The theme of this year’s Carpet One Floor & Home Summer Convention was “Own It.”
Carpet One & Home's president Eric Demaree challenged attendees to take a look at their business and find ways to own the customer experience from start to finish online, in store, and in the home.
Sally Kelly, VP of Regional Network Groups (left), led a member panel discussion on ways to own the customer experience.
Members had the opportunity to share best practices for “Owning It” on a large “Own It” wall. The ideas were displayed throughout the Convention and will be compiled and shared post-convention as well.
Convention attendees enjoyed a closing event at the Utah Olympic Park where the 2002 Winter Olympics were held.
Members Penny Ryan (left) and Linda Suhi at the Convention’s closing event held at Utah Olympic Park.
Ski Slopes used in the 2002 Winter Olympics served as the backdrop to the Convention’s closing event.