If you have been in business long enough, a bad news customer has burned you. They will waste your time, energy, resources, and in some cases, maybe even damage your reputation.

In the third and final part of the series, Buddy Wisdom discusses how to manage stalls when selling flooring.

In the second part of his series, Buddy Wisdom discusses how to manage stalls when selling flooring.

With stalls, the customer offers no particular reason for hesitating. If she has an objection, she isn’t telling us what it is.

In this article, we discuss how to overcome objections in a way that builds rapport with the customer.

Many salespeople fail to make a favorable impression because they don’t listen attentively.

In part two of this series, we will cover how the right style of communication transmits positively to the prospect.

There are many selling systems and approaches to sales. But the one quality that never differs is that salespeople who are exceptionally successful are likeable.

Here are a few mental actions that will arouse confidence and quiet self-doubt in selling situations.