There is growing recognition that the floor covering industry is at a critical point. It’s true that we have fantastic potential, but there’s a problem. The problem is that we have a shortage of well-schooled people in every area — from retailing, distributing and manufacturing to contracting and installation. This shortage is occurring at a time characterized by a booming economy and a tight labor supply.
There’s a list of things that our industry would be better off without. High on that list is playing loose with the facts/truth. We recently ran into just such an example on the Internet, in the form of a publicity release from a hardwood retailer/contractor.
Chris Davis, the chief executive officer of the World Floor Covering Association, takes off the gloves in his recently written analysis of the square-foot pricing situation for carpet.