Lately, every time I pick up the newspaper, listen to the radio or watch television, I get some more disheartening news from the business world.

Each year, as the date of FIANA's annual convention and trade show approaches, those of us who organize the event start to grow concerned about how it will turn out and whether our members will get full value for their time and expense. We pore over our list of selected speakers looking for just the right mix to satisfy all attendees.

Have you not heard the stories, read the articles and listened to the so-called industry experts who forecast the impending doom of the floor covering distributor? If not, you just aren’t in tune with what’s been happening.

I've given a lot of thought to the rapid development of our cyberspace-driven, high-tech world. What I don’t quite understand is what the need for human beings will be in this space-age future — which we seem to be hell-bent on reaching, at the speed of light.

During the past 10 years or so, it seems many in the industry have lost sight of the reason to be in business. That reason is to earn a profit.

In the past few years, I have had several opportunities - unfortunately - to find out about customer service. Based on...

Diversification is necessary for your continued growth and financial health.

At the current rate at which our industry is changing, it is increasingly evident that our industry will soon become something that none of us, at this point, can even begin to comprehend.

I think it’s become quite apparent that if you don’t keep current with the times, you lose out in the end.

Over the past couple of years, I’ve written repeatedly about the need for a higher degree of professionalism in our industry.