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Learn why this one statement can build a wall between the customer and the salesperson.

Dave Foster interviews retailer George Celtrick about the current price of lumber.

Dave Foster interviews industry consultant Jim Buckles about the steps retailers can take to prepare to sell their business.

In the second part of his series, Buddy Wisdom discusses how to manage stalls when selling flooring.

Our editorial team is heading to Orlando for Coverings and the NWFA 2021 Wood Flooring Expo, which are simultaneously hosting their events at the Orange County Convention Center in Orlando, Florida, July 7-9.

The tile industry has established installation standards in the American National Standards Institute (ANSI) documents to guide all involved: the design professional, the general contractor and the tile installer.

When the time comes to physically look at a potential job, there are many aspects of the project that must be reviewed, including the condition of the walls.

Industry consultant and former retailer Tom Jennings discusses how to improve the installation segment of your business.

With stalls, the customer offers no particular reason for hesitating. If she has an objection, she isn’t telling us what it is.

In his series, flooring retailer J.R. Allred shares how he and his team are embracing a change due to organizational health.