Learn how to manage your online reputation and fit customer service into social media by attending the Flooring Contractors Association's (FCICA) next webinar on May 22 at 11 a.m. EST.
Presenter Lisbeth Calandrino will review strategies for managing an online reputation through social media including; understanding how customer service has changed and how your business can be effective, knowing how your customer service will help build your business and how to connect to consumers on social media so they can help expand your customer base.