Customers and contractors say they're out tens of thousands of dollars after a local design company shut its doors. One customer told Action News she's lost nearly $20,000. And her home remodel is nowhere near finished.

Sub-contractors and officials with the Central California Better Business Bureau all told Action News the owners of Abbey Flooring and Design Center packed up much of their merchandise and office equipment without a word to anyone about why. See the full story at abclocal.go.com.