Reuben Potter, owner of Floors By Southern Boys, reveals the marketing efforts that are helping him grow his business in 2024.

The National Floorcovering Alliance (NFA) members demonstrated classic American entrepreneurial resilience at their fall meeting in Washington, D.C., October 27-30, reporting flat to positive business performance in 2024 despite broader market softness. Meeting just one week before the pivotal national election, these independent flooring retailers showcased how diversification and adaptability have helped independent flooring retailers thrive even in uncertain economic times.

WFCA’s Steve Abernathy and FCICA’s Pat Kelly discuss the growth each association has experienced in terms of education and membership as well as what business looks like for the commercial and residential segments over the course of the next year.

Vince Lowe, senior VP and general manager home specialty and flooring with Synchrony, talks through the high points on“The Future of Retail” report, reveals more about consumer shopping trends, how technology is shaping the shopping experience and where technology is heading in the next six years.

Mark Bischoff, president and CEO of Starnet, shares his perspective on how its flooring contractor member companies have built infrastructures for growth and longevity.

Learn how Showroom Pricing, founded by Kristen Stensby, offers QR code-driven solutions for flooring retailers, enabling real-time pricing updates and comprehensive data reports. 

As the Federal Reserve's rate cut impacts the flooring sector, industry veterans demonstrate adaptability. Dan Frierson's 60-year journey at The Dixie Group showcases innovative leadership, while Starnet's long-standing members highlight stability. Our October issue also explores retail innovations, installation techniques, and pricing strategies, reflecting the industry's multifaceted nature and ability to navigate economic shifts.

Bob Peoples, executive director of Carpet America Recovery Effort (CARE), attended The Flooring Sustainability Summit where he spoke on carpet recycling. Here, he talks more in-depth about the Summit, the history of CARE, and the AB-863 California carpet recycling bill.  

Navigating nearly six decades of industry upheaval with a steady hand and an eye for innovation, Dan Frierson's journey from yarn to luxury carpets embodies the transformative power of adaptable leadership in the ever-evolving world of floor coverings.

No doubt, artificial intelligence (AI) is here to stay, but how is it being utilized in flooring installation? App developer and installer Jason Potts walks us through the newest features of AI bot Ballin Knows Best and what it means for the future of installation.