Troy, Michigan-based contractor Dave Garden offers insight on what made him a successful installer and contractor.

We asked questions about the finer points of creating an exceptional experience for customers.

The following are excerpts from a conversation we had with Jeff King about some of the elements surrounding the Paycheck Protection Program and other topics including business interruption insurance.

Broadlume has been a company on the move for the past few years and certainly an organization to watch in the floor covering industry, which is why we sat down with the company’s CEO Todd Saunders.  

We sought out Tom Pendley, president of Mannington Commercial, to look into some of the potential long-term changes that will impact the design of future office spaces, as well as spaces in other commercial structures.

Tim Baucom, president of Shaw industries, joined us this month to field questions on a variety of topics: COVID-19, changes in the retail sector, and the company’s branding strategy.