Digital and mobile communications are becoming the norm and the preference. Just as we wouldn't ignore the phone ringing in our showroom or disregard a customer in the doorway, we can't blow off digital messages from consumers.
As flooring manufacturers innovate with new materials and styles, moldings suppliers are keeping pace with a variety of product offerings that coordinate with today's latest flooring.
Our thoughts and hearts have been with everyone affected by Hurricanes Harvey and Irma that swept through southern and southeastern U.S. and the Caribbean at the end of the summer.
Guided by this year’s theme, “Own It,” attendees of Carpet One’s summer convention were led through various ways to own the customer experience through all aspects of the sale—online, in store and at home.
Floor Trends sat down with Eric Demaree, president of Carpet One Floor & Home, at the buying group’s summer convention in Salt Lake City to learn more about how the cooperative is helping the independent retailer compete more effectively in the marketplace.
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