Despite this year’s challenges, flooring dealers at the National Floorcovering Alliance (NFA) fall convention were optimistic about what the future of retail holds—not one member said to me that they were looking to get out of the flooring business.
We sought out Tom Pendley, president of Mannington Commercial, to look into some of the potential long-term changes that will impact the design of future office spaces, as well as spaces in other commercial structures.
The retailer, who has built a business with annual revenues around $20 million, has developed an innovative plan to develop more qualified flooring installers.
Tim Baucom, president of Shaw industries, joined us this month to field questions on a variety of topics: COVID-19, changes in the retail sector, and the company’s branding strategy.