As a native New Yorker who grew
up a short hop from Giants Stadium, I anticipated this year’s Super Bowl with
mixed emotions. I was thrilled that the Giants made the big game but I also knew
the Patriots were a powerhouse. I feared the game would be a depressing experience; equal measures boredom and
frustration. Like many of you, I had similar concerns going into Surfaces this
year. I knew the show has never been more important, but attending is a
business decision. Given the market conditions and recession fears that have
gripped our industry, I thought it possible that attendance would be way down
and that the people who did show up would be about as effervescent as high
school kids in detention.
As a native New Yorker who grew
up a short hop from Giants Stadium, I anticipated this year’s Super Bowl with
mixed emotions. I was thrilled that the Giants made the big game but I also knew
the Patriots were a powerhouse. I feared the game would be a depressing experience; equal measures boredom and
frustration. Like many of you, I had similar concerns going into Surfaces this
year. I knew the show has never been more important, but attending is a
business decision. Given the market conditions and recession fears that have
gripped our industry, I thought it possible that attendance would be way down
and that the people who did show up would be about as effervescent as high
school kids in detention.
On both
counts, it gives me great joy to say my concerns were unfounded. The Super Bowl
was exciting and the outcome, for me, glorious. And our big game, Surfaces
2008, is being hailed by some industry vets as the best ever. On the show
floor, it became clear that the winners were those who traveled to Las Vegas.
Exhibitor after exhibitor made the same observation: the people visiting them
were in a growth mode. They were not there to kick tires or scarf up free
goodies. While some retailers griped about current conditions, they often added
that there was plenty of exciting things to see at Surfaces.
We had a
unique perspective on the new products. Our main exhibit was situated in the
New Product Pavilion, which we sponsored along with our sister publications
Floor Covering Installer and TILE magazine.
We saw, and chatted with, a steady steam of wide-eyed showgoers visiting
the newly added exhibit. Some could not identify a few of the new-fangled
gadgets they saw. “This looks like something you cook steaks on,” said a
retailer eyeing a huge mortar mixer. “What’s this do?” asked a designer
pointing to Laticrete’s new hardwood floor warming system. One storeowner told
me he visited the Pavilion only after walking the show floor. “I should have
gone there first,” he said. “I ended up going back to a booth I had just
visited to find out about something I saw in the new product area.”
Attendees
visited the New Product Pavilion mainly for the same reason: In many ways it’s
a microcosm of the show itself. Every new product represents opportunity. It
may be an opportunity to offer something your competition does not or introduce
efficiencies that give you an edge. Even if you don’t sign a purchase order it
is essential that you know what is shaping the future of flooring. Surfaces ’08
was a perfect venue for that.
Naturally,
the organizers of any trade show want a packed house. It adds excitement and
its good business. But as one big retailer told me, this was the first Surfaces
where he could sit and have a conversation with supplier execs. “Usually their
eyes are darting all around,” he said. “They’re distracted. Always glancing at
their schedule. Not this time.” An exhibitor told me, “I love it! The people we
want to see are all here. We don’t have nearly as many people just wandering
through.”
In other
words, more wheat less chaff. Or in retail terms, more Tiffany’s than
Wal-Mart-which is an apt way to look at flooring these days. The buzz on the
show floor made it clear that the high-end is the best place to be in this
economy. The focus on premium product could be seen all over. In the carpet
segment, new fibers and technology are redefining the category. Hardwood
exhibitors, with their eye-catching array of exotics, were among the busiest on
the show floor. Many laminate makers, meanwhile, are offering hand-scraped
looks visually indistinguishable from the real thing. I heard over and over
that the market for high-end rugs has never been more brisk.
Attendees at Surfaces knew that product alone is not enough to
offset the weight of the ongoing housing slump. There are many factors outside
their control that will challenge them in the coming months. There may be more
rough spots ahead and the climb may be steep at times. But as fans of a certain
New York football team will tell you, formidable opposition just makes the
victory that much sweeter.
Surfaces and the Super Bowl
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