By now it’s clear that technology
can be a tough sell in the flooring business. The resistance may be causing
some headaches, but it also says something very positive about our industry.
This is a business that thrives on human interaction at all levels. People
would much rather sit down with someone knowledgeable and discuss their options
over coffee than navigate through countless room scenes on a computer.
Similarly, retailers and distributors, most in this business for many years,
say their phone still works just fine for ordering and kibitzing. They still
prefer a handshake to an instant message. This mentality is not lost on me. I
am a print guy working in an increasingly digital world. Like many of you, I
view technology with equal measures of enthusiasm and angst.
But, like
you I also understand that you can’t move forward if you are standing still.
National Floor Trends has constantly strived to be the top publication in the
flooring industry. That has not changed. What is evolving is the manner in
which we communicate, and the frequency. We are working more closely with two
of our sister magazines-Floor Covering Installer and TILE Magazine-to help
increase the scope of our coverage. In addition, late last year we started
sending electronic newsletters to subscribers who request them. The
e-Newsletters contain industry updates as well as links to stories that may be
of interest to those in the flooring business. Our website
www.ntlfloortrends.com has long been one of the top sites for news and
information about flooring. Now we are taking another step forward.
In late
April, we launched what may be the most important piece of the puzzle:
flooringinsider.com. The new website links to a number of related sites
including National Floor Trends as well as FCI and TILE. The mission is summed
up in our tagline: “Daily News That Hits the Floor.” The idea is to give people
in all areas of flooring a clear destination. We are committed to being the
primary source for all types of industry news. If something significant has
happened in our business we want people in our industry to reflexively go to
floorinsider.com for the details. We are committed to updating it everyday with
breaking news and other pertinent information. Since the recent launch we are
getting some very positive feedback. We want to hear you reaction and
suggestions, so don’t be shy.
When you
visit the site you’ll have a number of options including Today’s News, a Daily
Flooring Fact, Today’s Flooring Tip, Dealer Topics, a Style & Design
section, Installation Techniques, new info on interesting new products and much
more. Most important, we are committed to finding and publishing news that
affects your business. We know that this is not simply a matter of posting a
company’s news release verbatim-we’ll leave that type of laziness to others. We
also have no desire to reach beyond the core audience we have served for
decades. We are not about to pretend we are a legitimate resource for consumers
because we offer a listing of retailers who pay us a fee. This is not an
ancillary business for us; this is an important extension of our core business.
As
someone who spent a good part of his career pounding out stories on a
typewriter (manual, no less!), I can empathize with those who are reluctant to
embrace technology. If old school methods work for your business, that’s fine,
but now there is no excuse for not having the most up-to-date, relevant
information on your industry. Who knows, maybe we can help you ease into a more
tech-oriented world. As the Chinese proverb says: A journey of 1,000 miles
begins with a single step. Or in this case a single click.
Welcome Dave Stafford: I also want to offer a warm welcome to our
newest columnist. Dave Stafford. His column, Commercial Possibilities, will
appear periodically in NFT and is
designed to help dealers expand their horizons beyond residential sales. Dave’s
first column discusses ways to broaden the scope of your business as a means of
offsetting a slowdown in residential remodeling work. We believe Dave’s
insights will prove invaluable to retailers and contractors interested in
moving beyond their residential core. We are very proud to welcome him to our
editorial team.
Editorial Comment -- Another step forward: flooringinsider.com
Looking for a reprint of this article?
From high-res PDFs to custom plaques, order your copy today!